Support starts after the docs, not instead of them.
If the issue is real, the docs let you prove it. Version, operating system, exact repro steps, redacted diagnostics, and the documentation page already followed are the minimum baseline for a useful report.
- Version from the About panel
- Operating system and install type
- Exact repro steps
- Expected and actual result
- Redacted screenshots or diagnostics evidence
- The docs page already followed
Contact path: [email protected] or https://greeff.dev/contact
Link the documentation page you already followed so support can see where the workflow broke down.
Version from the About panel, operating system, and install type are baseline context, not optional detail.
Exact repro steps, expected result, and actual result with redacted evidence are required before an issue is actionable.
Zone names and finding details are useful. Cloudflare tokens, API keys, cookies, and account IDs are not.
Use the documentation hub for product overview, install flow, security and licensing, troubleshooting, and the formal support baseline.
Open docs